Job Task Analysis - General Manager.PDF

• Lead with impact in a Senior Executive role at one of Melbourne’s foremost councils championing community wellbeing
• Drive the delivery of impactful community programs, including Aged Care, Arts, Libraries, Family Services, and Community Development
• Competitive executive salary package on offer

About the role:

As General Manager Community Strengthening, you will provide visionary leadership and strategic direction, driving the delivery of high-quality services that make a real difference to the lives of our residents. You will ensure our organisation operates with integrity, transparency, and a strong customer focus, while fostering a culture of trust, inclusion, and continuous improvement.

Under our current structure, the role oversees x departments:

• Access Care (aged care & disability services)
• Arts, Events & Libraries
• Family, Youth & Children’s Services
• Inclusive Communities

What you’ll deliver                       

• Ensure compliance with all relevant legislation, policies, and governance requirements.
• Lead and coordinate the management of human, physical, and financial resources to achieve organisational goals.
• Oversee strategic planning and budgeting, including the development of the Council Plan and Budget, and contribute to high-level organisational decision-making.
• Gather and interpret data to generate insights that enhance customer understanding and service delivery.
• Provide clear direction and inspire teams to achieve outstanding results and deliver exceptional community services.
• Build strong relationships with Councillors, staff, and the community, fostering trust and confidence at all levels.
• Model and communicate the organisation’s vision and values, ensuring they are embedded in all activities.
• Engage with the community to understand needs, represent the organisation at events, and ensure services are responsive and inclusive.
• Drive continuous improvement by leading service reviews and implementing innovative solutions for the community.

What You’ll Bring

You are a highly skilled and experienced leader with a proven track record in strategic management, resource allocation, and stakeholder engagement.

You excel in building high-performing teams, driving change, and delivering results that matter to the community. Your strong communication skills, commitment to compliance, and customer-focused mindset set you apart as a leader who makes a real impact

You will also have

• Relevant tertiary qualifications in community/social planning or health/social services (postgraduate or MBA preferred), reflecting a broad and relevant skillset. 
• Proven skills in managing and developing a diverse, multidisciplinary workforce.
• Senior management experience in local government or not-for-profit, with proven leadership, business management, and staff development skills.

The right candidate will be able to demonstrate the City of Kingston’s values of

We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.

How to Apply

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button. All applications must be submitted online through our careers portal.  We look forward to hearing from you!

For any inquiries about the position, please contact, Emma Harry, Manager People and Culture on Emma.Harry@kingston.vic.gov.au 

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au

About Kingston 

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.

Why you’ll love working for us?

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: 

• Hybrid work options – average 2 days working from home (or pro rata)
• Flexible Work Options, including remote and work flexible work hours
• Learning and development opportunities through professional development programs
• Access to accrued day off every four weeks (Full time employees only)
• Salary Packaging
• Purchase leave options
• Career development opportunities,
• Study/development assistance
• Discounted gym memberships
• 16 weeks paid parental leave for both primary and partner carers
• Employee Assistance Programs (EAP)
• Social club events
• Close to Public transport
• Free Onsite parking

For further information visit our website Join our team - City of Kingston

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.

We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.

Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.