Job Task Analysis - IT Analysts & Specialists
- Provide expert application support to keep business systems running smoothly and users empowered.
- Full time permanent position on offer
- Onsite with the opportunity for hybrid work options – average 2 days working from home (or pro rata)
- $98,266 - $107,214 per annum (dependent on experience) plus superannuation
About the team
Our team sits within the Information & Digital Technology department, with a strong focus on agility and collaboration. We are a dynamic group that brings together a diverse range of skills and experiences, working collectively to drive innovation and deliver meaningful, high-impact outcomes in a supportive and positive environment.
Are you passionate about solving problems and supporting technology? As an Applications Support Analyst, you’ll work closely with users, IT, and business teams to resolve incidents, deliver training, and optimise application process and performance.
-
Design, implement, configure, and maintain technology applications and integrations, ensuring secure and efficient operations.
-
Oversee application uptime and performance, proactively identifying and addressing areas for improvement.
-
Act as a key liaison between IT, technical teams, and business stakeholders, diagnosing and resolving escalated issues promptly.
-
Maintain clear documentation of system configurations, changes, and solutions, and contribute to continuous improvement initiatives.
Your Skills and Experience
Seeking an Application Support Analyst with a tertiary qualification in Computer Science, IT, or a related field and experience supporting business applications. The ideal candidate will have:
If you’re ready to make a real impact and help drive our business forward, we’d love to hear from you!
The right candidate will be able to demonstrate the City of Kingston’s values of
We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together
Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.
If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button.
All applications must be submitted online through our careers portal. Please note that we do not accept applications or inquiries from recruitment agencies
**Interviews will be conducted on a rolling basis throughout the advertising period. We encourage interested candidates to apply early as applications will be reviewed and shortlisted continuously.
We look forward to hearing from you!
To be considered for this role, applicants must have the legal right to work in Australia.
For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au
Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.
We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.
Why you’ll love working for us?
At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us:
- Hybrid work options – average 2 days working from home (or pro rata)
- Flexible Work Options, including remote and work flexible work hours
- Learning and development opportunities through professional development programs
- Access to accrued day off every four weeks (Full time employees only)
- Salary Packaging
- Purchase leave options
- Career development opportunities,
- Study/development assistance
- Discounted gym memberships
- 16 weeks paid parental leave for both primary and partner carers
- Employee Assistance Programs (EAP)
- Social club events
- Close to Public transport
- Free Onsite parking
For further information visit our website Join our team - City of Kingston
Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.
We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.
Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.
