Job Task Analysis - Library Officer

 Physical Health Assessment - Library Officer

• Join us to support and build a positive customer experience at Kingston Libraries
• Deliver customer service, reader engagement, and digital literacy support in our busy, diverse public libraries
• Temporary Part-Time Library Officer (21 hours/week including weekends) – February to December 2026
• $73,303 - 79,054 per annum (pro-rata), plus superannuation
• Based in the Chelsea team, working across Chelsea, Dingley Village and Patterson Lakes libraries (other sites as required)

About the team 

Kingston City Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

The Arts, Events and Libraries Department at the City of Kingston is focused on the delivery of industry leading contemporary programs, activities, and events. Through innovation and continuous improvement, the department strives to provide high quality learning, recreational, social, and cultural outcomes for our community.

Kingston Libraries operates eight public library branches, with major sites at Chelsea, Cheltenham, Parkdale and Clarinda, and minor sites at Westall, Dingley Village, Highett, and Patterson Lakes. We are a team of more than 90 staff servicing over 400,000 visitors each year and one million loans annually. 

About the role

Council is seeking a part-time library officer to join the Kingston Libraries team on a temporary basis (job share arrangement related to a graduated return from parental leave). You will be working 21hrs per week (Mondays, Thursdays & Fridays) with rostered weekend work in addition to this.

Based at Chelsea Library you will also work across Dingley Village and Patterson Lakes libraries, plus other sites as required. Times and locations may alter according to service needs.

Week 1:

• Monday – 10:05am-1:35pm at Chelsea Library AND 1:35-6:05pm at Patterson Lakes Library (includes lunch break and travel time)
• Thursday – 10:05am-6:05pm at Chelsea Library
• Friday – 9am-5pm at Chelsea Library

Week 2:

• Monday – 9:35am-2:05pm at Dingley Village Library AND 2:05-5:35pm at Chelsea Library (includes lunch break and travel time)
• Thursday – 9am-5pm at Chelsea Library
• Friday – 9:35am-2:05pm at Patterson Lakes Library AND 2:05- 5:35pm at Chelsea Library (includes lunch break and travel time)

Your role is to:

• Represent Kingston Libraries as the face of our library service and perform customer service duties to meet and exceed the expectations of both customers and the team
• Undertake rostered customer service shifts in a team environment across all library sites, including weekdays, weekends and evenings, performing a range of tasks that support customers and our community
• Support and promote services, events and programs for literacy and digital literacy development across the Library Service
• Assist and educate users on new and existing library facilities, collections, resources, technology and equipment
• Undertake a range of administrative tasks to ensure that the libraries operate efficiently 

Your Skills and Experience

We are looking for someone who has:

• Excellent customer service skills (library experience preferred)
• Reader development and digital literacy support skills
• Interest in new technologies and library applications
• Experience delivering programs and events
• Sound communication skills and positive, resilient team attitude for diverse customers and staff
• A tertiary qualification (TAFE or University) – library certificates/diplomas highly regarded
• A current Working with Children Check
• The ability to move between sites efficiently as required

The right candidate will be able to demonstrate the City of Kingston’s values of

We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.

How to Apply 

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button.

All applications must be submitted online through our careers portal.  Please note that we do not accept applications or inquiries from recruitment agencies

For any inquiries about the position, please contact Luke Dexter, Head of Libraries, on 1300 135 668 or library@kingston.vic.gov.au 

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au

About Kingston 

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations. 

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.

Why you’ll love working for us? 

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: 

• Learning and development opportunities through professional development programs
• Purchase leave options
• Career development opportunities,
• Study/development assistance
• Discounted gym memberships
• 16 weeks paid parental leave for both primary and partner carers
• Employee Assistance Programs (EAP)
• Social club events
• Close to Public transport
• Free Onsite parking

For further information visit our website Join our team - City of Kingston

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.

We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.

Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.