Job Task Analysis - AccessCare Leadership

• Make a difference in aged & disability services daily
• Opportunities for professional growth
• Full-time opportunity, with hybrid and flexible work options, including 2 days from home (optional - full time employees only)
• $117,241 - $127,181 per annum (dependent on experience) plus superannuation
• Location - Mentone 

About this opportunity

AccessCare, the City of Kingston's Aged and Disability service arm, has over 30 years’ experience in the sector and provides a high quality of responsive care. We assist a broad range of people, including those with complex needs, in their efforts to continue living independently in the community.

Reporting to the Head of Client Experience you will work collaboratively with the other members of AccessCare’s leadership team to promote a culture of excellence and continuous improvement. 

Your responsibilities will include:

• Provision of direct line management, clinical and operational supervision to a group of care partners and others in the team
• Supporting all members of the team through ongoing change processes as the Support at Home program rollout is entrenched
• Providing positive management of concerns and complaints by participants, carers and service providers including identifying service gaps and opportunities for improvement
• Monitoring practices to ensure they are in line with AccessCare's policy and work health safety requirements
• Ensuring regulatory and quality expectations are met in accordance with the Aged Care Act (2024) and the Strengthened Aged Care Quality Standards
• Contributing to the development of policy and service practices to ensure AccessCare retains and builds its position within the sector

Your Skills and Experience

• A proven commitment to the delivery of quality, community-based services to support people living independently at home
• Tertiary qualifications in Allied Health or a related discipline, and proven experience in the delivery of community-based services
• Excellent skills in communicating with staff and service users from a range of cultural and socio-economic cohorts
• Current knowledge of sector changes and their implications for service users, service delivery staff and organisations
• An ability to promote resilience and a positive culture, in a climate of constant change.

The right candidate will be able to demonstrate the City of Kingston’s values of 

We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together 

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application. 

How to Apply 

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button. 

All applications must be submitted online through our careers portal.  Please note that we do not accept applications or inquiries from recruitment agencies.

For any inquiries about the position, please contact Pam Herbert, Head of Client Experience at AccessCare at pam.herbert@kingston.vic.gov.au or 1300 819 200.

To be considered for this role, applicants must have the legal right to work in Australia. 

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au 

About Kingston   

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations. 

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management. 

Why you’ll love working for us? 

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us:   

• Hybrid work options – average 2 days working from home (or pro rata) 
• Flexible Work Options, including remote and work flexible work hours 
• Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers) 
• Learning and development opportunities through professional development programs 
• Access to accrued day off every four weeks (Full time employees only) 
• Salary Packaging  
• Purchase leave options 
• Career development opportunities, 
• Study/development assistance 
• Discounted gym memberships 
• 16 weeks paid parental leave for both primary and partner carers 
• Employee Assistance Programs (EAP) 
• Social club events 
• Close to Public transport 
• Free Onsite parking