Operations Assistant Coordinator

  • 493480
  • Cheltenham, VIC, Australia
  • Aquatic & Leisure
  • Full time
  • Closing on: Sep 16 2026
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Download File Job Task Analysis - Aquatics & Leisure Coordinator.PDF

Download File Physical Health Assessment - Pool Lifeguard.PDF

  • Full-Time Permanent opportunity
  • Training and professional development opportunities
  • $83,421 - $96,065 per annum + Superannuation
  • Location: Waves Leisure Centre and Mordi Aquatic Centre

Join our team as an Operations Assistant Coordinator!

As the Operations Assistant Coordinator, you will support the Operations Coordinator in delivering safe, compliant, and efficient operations across Kingston's Aquatic and Leisure facilities. This leadership role is responsible for supporting the day-to-day management of facility operations, staff supervision, maintenance coordination, contractor management, compliance activities and emergency response.

Working closely with Venue Supervisors, Operations Supervisor and Lifeguards, you will play a key role in fostering a positive team culture, driving continuous improvement initiatives and ensuring exceptional service delivery for our community.

If you are a proactive leader with a passion for Operations, we'd love to hear from you.

About the role

This role supports the delivery of high-quality aquatic and leisure services through staff leadership, compliance monitoring and customer service excellence. You will assist in maintaining safe and well-presented facilities while contributing to strategic and day to day operational outcomes.

What you'll deliver

Your role includes, but is not limited to:

  • Supporting the safe, compliant and efficient operation of Kingston's aquatic and leisure facilities.
  • Supervising and supporting operational staff while fostering a positive team culture.
  • Coordinating facility inspections, maintenance activities and contractor works.
  • Assisting with incident management, compliance activities and continuous improvement initiatives.
  • Supporting staff training, onboarding and development to maintain high operational standards.
  • Providing exceptional customer service and supporting the resolution of operational issues and customer enquiries.

Your Skills and Experience

To be successful in this role you will have:

  • Experience in facility operations within an aquatic and/or leisure environment
  • Demonstrated experience leading or supervising large teams
  • Strong knowledge of workplace health and safety practices and facility operations
  • Pool Operator's Certificate*
  • Current Pool Lifeguard Qualification*
  • Current Level 2 First Aid and CPR Certificate*
  • Employee Working with Children's Check
  • Strong communication, problem-solving and stakeholder management skills
  • Experience using Microsoft Office 365 and industry-specific systems

*Attained through a nationally recognised training organisation where applicable.

The right candidate will be able to demonstrate the City of Kingston’s values of

We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together

How to Apply

To learn more about this role, please view the full Position Description on our Careers website

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button.

All applications must be submitted online through our careers portal.  Please note that we do not accept applications or inquiries from recruitment agencies

Enquiries:

For any enquiries about the position, please contact Ben Howells, Operations Coordinator at Ben.Howells@kingston.vic.gov.au

To be considered for this role, applicants must have the legal right to work in Australia.

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au

About Kingston 

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.

Benefits of working at Kingston

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: 

  • Learning and development opportunities through professional development programs
  • Flexible working arrangements, work-life balance
  • Employee Assistance Programs (EAP)
  • Social club events
  • Close to Public transport
  • Free Onsite parking

For further information visit our website Join our team - City of Kingston

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation. 

We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.

Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment. 

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