• Join Kingston Arts and help deliver outstanding events across our vibrant cultural venues 

• Build leadership and event operations experience 

• Multiple casual opportunities available 

• Front of house Supervisor: $43.76 per hour (including 25% casual loading) + superannuation 

• Venue Supervisor: $47.00 (including 25% casual loading) + superannuation 

• Location:  Kingston Arts Precinct 

We’re looking for enthusiastic, customer focused individuals to join our Front of House team at Kingston Arts. If you enjoy working in dynamic event environments and creating positive experiences for audiences, artists and hirers, we’d love to hear from you. 

We are recruiting for:  

• Front of House Supervisor (Band 3)  

• Venue Supervisor (Band 4) 

Both roles report to the Coordinator Front of House and work across multiple Kingston Arts venues, including evenings and weekends. 

About each of the roles 

Front of House Supervisor

Deliver great customer experiences and support smooth event operations. 

As a Front of House Supervisor, you'll be a key contact for patrons, hirers and artists, ensuring events run safely, professionally and with a welcoming atmosphere. You’ll supervise small teams, run events independently and support bar, café and venue operations as required. 

Note: Successful candidates will be required to undertake training and work as a Front of House Officer when rostered, as part of this role. 

Key focus areas: 

• Oversee small–medium events from setup to pack down 

• Deliver friendly, proactive customer service 

• Supervise FOH Officers, contractors and volunteers 

• Support bar/café service, minor technical setups and venue checks 

• Complete shift reports and basic administrative tasks 

• Act as a warden and provide First Aid during incidents 

• Ensure compliance with RSA and venue procedures 

Qualifications & Experience 

• Proven customer service experience in hospitality and/or arts environments 

• Experience leading teams in the delivery of tasks and events

• Experience in bar and barista service 

• Experience cash handling including floats, registers, EFTPOS and reconciliations 

• Current Responsible Service of Alcohol (RSA) 

• Current First Aid & CPR certifications (or willingness to obtain) 

• Current Employee working with Children Check (or willingness to obtain) 

Venue Supervisor

Lead FOH delivery across bar, box office, café and performance spaces. 

The Venue Supervisor oversees the smooth running of events and activities across Kingston Arts venues, working closely with the Coordinator Front of House and other team members. This role rotates across operational areas and provides a leadership presence during events. 

Note: Successful candidates will be required to undertake training and work as a Front of House Officer and Front of House Supervisor when rostered, as part of this role. 

Key focus areas: 

• Lead FOH operations across multiple service points 

• Provide high-quality customer service to patrons and hirers 

• Conduct pre-, during and post-event venue checks 

• Support bar, box office and café operations, including cash handling 

• Complete event reports, stock checks and administrative tasks 

• Manage safety, incidents, evacuations and First Aid 

• Ensure compliance with RSA, Safe Food Handling and OH&S requirements 

Qualifications & Experience 

• Proven event management experience in hospitality and/or arts environments, having held overall responsibility for the successful delivery of events

• Experience managing and directing event crews including supervisors, ushers, contractors and/or volunteers.

• Experience in bar, food handling and barista service 

• Current Responsible Service of Alcohol (RSA) 

• Current First Aid & CPR certifications (or willingness to obtain) 

• Current Employee working with Children Check (or willingness to obtain) 

The right candidates will be able to demonstrate the City of Kingston’s values of 

We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together 

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application. 

How to Apply 

To learn more about each of these roles, please view the full Position Descriptions on our Careers website  

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button.  

All applications must be submitted online through our careers portal.  Please note that we do not accept applications or inquiries from recruitment agencies 

Enquiries: 

For any inquiries about the position, please contact James Dipnall, Coordinator Front of House at james.dipnall@kingston.vic.gov.au  

To be considered for this role, applicants must have the legal right to work in Australia. 

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au