Job Task Analysis - Library Officer

 Physical Health Assessment - Library Officer

• Join us to support and build a positive customer experience at Kingston Libraries
• 1 x Permanent part-time position based in the Parkdale – 28 hrs/week
• 2 x Casual library officer positions working across all Kingston Libraries sites
• Includes weekdays, evenings and weekends
• Band 4: $74,303 – $79,054 pa pro rata plus superannuation
  Casual rate: $45.72 per hour (includes 25% casual loading) plus superannuation

About us

The City of Kingston Library Service operates eight branches, including major sites at Chelsea, Cheltenham, Parkdale, and Westall, offering innovative programs and events to support learning, recreation, and community engagement.

About the role

Kingston Libraries is seeking Library Officers to join our team in either a casual or part-time capacity

• Part time role: 28 hrs. per week – Monday, Tuesday, Thursday and Friday including one late shift per fortnight with Rostered weekend work in addition to this. This role is based in the Parkdale team and works at Parkdale, Clarinda and Westall libraries.
• Casual role: Casual library officers may be rostered to work across all sites on any day of the week, including days, evenings and weekends. There are no guaranteed hours for casual staff.

Your role is to:

• Represent Kingston Libraries as the face of our library service and perform customer duties to meet and exceed the expectations of both customers and the team
• Undertake rostered customer service shifts in a team environment across all library sites, including weekdays, weekends and evenings, performing a range of tasks that support customers and our community
• Actively promote services, events and programs that support literacy and digital literacy development across the Library Service
• Actively educate users on new and existing library facilities, collections, resources, technology and equipment
• Undertake a range of administrative tasks to ensure that the libraries operate efficiently 

Your Skills and Experience

We are looking for someone who has:

• Excellent customer service skills, preferably in a library setting
• Experience supporting reader development and digital literacy
• Keen interest in new technologies and their library applications
• Skilled in supporting and delivering programs and events
• Strong interpersonal and communication skills
• Positive, enthusiastic, and resilient attitude working with diverse customers and staff
• A tertiary qualification (TAFE or University)
• A current Employee Working with Children Card
• A current drivers licence and access to a reliable car

The right candidate will be able to demonstrate the City of Kingston’s values of

We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.

How to Apply 

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button. All applications must be submitted online through our careers portal.  We look forward to hearing from you!

For any inquiries about the position, please contact Shelley Gasperino, Team Leader Library Customer Service on 1300 135 668 or library@kingston.vic.gov.au 

To be considered for this role, applicants must have the legal right to work in Australia.

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au

About Kingston 

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations. 

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.

Why you’ll love working for us? 

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: 

• Learning and development opportunities through professional development programs
• Purchase leave options
• Career development opportunities
• Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers)
• Study/development assistance
• Discounted gym memberships
• 16 weeks paid parental leave for both primary and partner carers
• Employee Assistance Programs (EAP)
• Social club events
• Close to Public transport
• Free Onsite parking

For further information visit our website Join our team - City of Kingston

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.

We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.

Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.