Job Task Analysis - Coordinator Community Support

• Join a supportive, purposeful team setting the standard in quality community care
• Full time, permanent position based on-site
• Band $98,266 - $107,214 per annum (dependent on experience) plus superannuation
• Location:  Mentone

About the team

AccessCare provides community care that supports older people, people with disabilities, and those with complex needs or at risk of homelessness, helping them to live safely and independently at home. Funded by the Commonwealth and Victorian governments, we deliver services across Kingston, Bayside, Glen Eira, Stonnington, and Port Phillip.

About this opportunity:

We are seeking an experienced and motivated professional to join our team as Coordinator Community Support. The role oversees our Community Bus and Home Maintenance programs, ensuring clients remain safe, connected, and supported in their daily lives.

In this dynamic role, you will lead a dedicated team, manage program delivery, and ensure and ensure high-quality, client-focused services across both home maintenance and transport operations.

Other Responsibilities include:

• Manage and improve programs that promote independence and social inclusion 
• Lead and support a team of Community Bus Drivers and Home Maintenance Officers 
• Coordinate reporting, audits, and performance monitoring to drive continuous improvement 
• Build strong relationships with clients, families, and stakeholders 
• Ensure compliance with safety, quality, and program standards 

What You’ll Bring:

• Proven leadership and team development skills 
• Experience in program management and service coordination
• Solid communication and stakeholder engagement skills 
• Knowledge of compliance, safety, and quality frameworks 
• A genuine commitment to community wellbeing and customer service excellence 

Qualifications

The following qualifications and experience are required for the position:

• Tertiary qualifications in management or equivalent experience in coordinating, motivating, and guiding staff in a similar environment 
• Knowledge and experience in Occupational Health and Safety (OHS) practices

The following qualifications and experience would be desirable for the position:

• Relevant public sector experience
• Understanding of the Commonwealth Home Support Program (CHSP) and change to the Support at Home program (SAH)

• Heavy Duty Licence and/or Driver’s Certificate or knowledge of related requirements, will be advantageous

If you are passionate about supporting people to remain connected and independent, we invite you to apply for this rewarding role.

The right candidate will be able to demonstrate the City of Kingston’s values of

We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.

How to Apply

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button. All applications must be submitted online through our careers portal.  We look forward to hearing from you!

For any inquiries about the position, please contact Caroline Perry, Team Leader Community Support at  caroline.perry@kingston.vic.gov.au

To be considered for this role, applicants must have the legal right to work in Australia.

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au

About Kingston 

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.

Why you’ll love working for us

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: 

• Flexible work hours
• Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers)
• Learning and development opportunities through professional development programs
• Access to accrued day off every four weeks (Full time employees only)
• Salary Packaging
• Purchase leave options
• Career development opportunities,
• Study/development assistance
• Discounted gym memberships
• 16 weeks paid parental leave for both primary and partner carers
• Employee Assistance Programs (EAP)
• Social club events
• Close to Public transport
• Free Onsite parking

For further information visit our website Join our team - City of Kingston

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.

We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.

Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.