Job Task Analysis - Parking Enforcement Officer

 Physical Health Assessment - Parking Enforcement Officer

• Permanent full-time role based in Cheltenham, Melbourne
• Be part of a high performing Parking Services team
• Convenient location next to public transport
• Free on-site parking
• Excellent employee benefits
• Flexible working options available including access to a planned day off every four weeks 
• Availability across a seven-day roster which can include evening, weekend and public holiday shifts
• Band 4 - $72,223.91 to $76,938.29 per annum plus superannuation.

About us

Kingston City Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,500 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts, and management. 

Our Parking Enforcement Officers are the ‘public face of the Council’ to the many visitors, residents and businesses in the City of Kingston.

The role requires the candidate to have availability across a seven-day roster which can include evening, weekend and public holiday shifts and have a full driver’s licence.

The role

We are seeking a Parking Enforcement Officer to join the Parking Services team. Reporting to the Parking Supervisor, your role is to:

• Enforce the provisions of the Road Safety Act and Regulations, the Local Government Act and other relevant legislation and Council services and polices.
• Attend, investigate and resolve enquiries and complaints promptly & responsively to provide excellent customer service
• Liaise as necessary with other Council Officers, particularly those with enforcement responsibilities
• Manage time and work activities effectively under limited supervision

About you

You must have experience working with the public; have excellent communication and time management skills and be able to work independently with minimal supervision. 

You will need to demonstrate enthusiasm for working in this customer service focused role, sound decision making and high-level communication skills and the ability to work both independently and as part of a team. Previous experience is preferred but not essential as full training will be provided.

What we can offer

This is a full-time permanent position.

As an employee of the Kingston City Council, you will be part of an inclusive culture and have access to ongoing professional development and a range of employee benefits designed to promote a positive work/life balance including flexible working arrangements, wellbeing initiatives, discounted gym membership, social club events, paid parental leave, salary packaging, study/development assistance, employee assistance program (EAP) and discounted health insurance.  Full time employees also have access to a planned day off every four weeks. 

The salary for this position starts at $72,223.91 (Band 4) per annum plus superannuation.

How to Apply

Kingston City Council is an equal opportunity employer, committed to being a child safe organisation and to reconciliation. We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment. 

Don’t meet every single requirement for this role? Studies have shown women and those of underrepresented groups are less likely to apply for roles unless they meet every criterion. At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.

If you require further information after reviewing the position description available to download below, please contact Steven Kannasamy, Parking Enforcement Supervisor on Steven.Kannasamy@kingston.vic.gov.au or 0488 706 430.

To be considered for the role all applications must be submitted via our Careers recruitment portal.