Job Task Analysis - Vegetation Management

• Make a difference in your community through vegetation and compliance support
• Exciting new full time position
• Hybrid work options available: average 2 days working from home (or pro rata), Rostered Day Off (RDO) and Flexible hours available.
• $74,303 - $79,054 per annum (dependent on experience) plus superannuation
• Location:  Cheltenham Office

About the team

The Vegetation and Compliance team is responsible for managing vegetation, planning compliance matters and construction management matters that shape Kingston’s built and natural environment. You’ll be part of a collaborative team supporting vegetation, planning compliance and construction management functions.

About this opportunity:

We are looking for a Vegetation & Compliance Administration Officer to provide high‑quality customer service and effective administrative support to the Vegetation and Planning Compliance teams. In this role, you will be the first point of contact for customer enquiries, supporting regulatory processes through accurate administration, application processing, and coordination of inspections and correspondence.

What you’ll deliver:                          

• Provide professional first‑line customer service via counter, phone and written enquiries, resolving matters at first contact where possible
• Help the team processing private tree removal applications, coordinating inspections, and assist with administrative task relating to permit decisions and appeals
• Support planning compliance and construction management investigations through research, CRM logging, correspondence and file management
• Maintain accurate records across multiple Council systems, including Pathway, TRIM, GIS, Nearmap and Microsoft Office
• Assist with complaint management, Councillor requests and stakeholder updates. 
• Conduct site inspections, as required, to collect relevant information that supports officers in responding to customer requests and progressing investigations or assessments. 
• Contribute positively to team engagement, knowledge sharing and continuous improvement initiatives

What You’ll Bring:

• Demonstrated experience in administration and customer service, providing timely and accurate advice
• Strong written and verbal communication skills, with the ability to manage challenging or sensitive customer interactions
• Proven ability to use administrative systems and software, including Microsoft Office and business databases
• Sound organisational skills with the ability to manage competing priorities
• Previous experience in local government or a public sector environment (desirable)
• An interest or understanding of vegetation management, planning compliance or regulatory processes (advantageous)
• Post‑secondary qualifications (relevant degree or diploma in Planning, Landscaping or a related discipline highly regarded)
• Plant identification knowledge or experience (highly regarded)
• Previous experience within local government or a regulatory/compliance environment (highly regarded)

The right candidate will be able to demonstrate the City of Kingston’s values of We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together.

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.

What’s next?

To learn more about this role, please view the full Position Description on our Careers website

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button.

All applications must be submitted online through our careers portal.  Please note that we do not accept applications or inquiries from recruitment agencies

Enquiries:

For any enquiries about the position, please contact Guillermo Henning - Team Leader Vegetation & Compliance: guillermo.henning@kingston.vic.gov.au

To be considered for this role, applicants must have the legal right to work in Australia.

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au

About Kingston 

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.

Why you’ll love working for us?

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: 

• Hybrid work options – average 2 days working from home (or pro rata)
• Flexible Work Options, including remote and work flexible work hours
• Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers)
• Learning and development opportunities through professional development programs
• Access to accrued day off every four weeks (Full time employees only)
• Salary Packaging
• Purchase leave options
• Career development opportunities,
• Study/development assistance
• Discounted gym memberships
• 16 weeks paid parental leave for both primary and partner carers
• Employee Assistance Programs (EAP)
• Social club events
• Close to Public transport
• Free Onsite parking

For further information visit our website Join our team - City of Kingston

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.

We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.

Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.