Job Task Analysis - Community Support Officer

 Physical Health Assessment - Community Support Officer

• Join us in making a difference to the local Patterson Lakes, Carrum and Chelsea Communities
• Part time, fixed term position until August 2027
• Workdays: Monday, Tuesday and Wednesday 9.00am 5.00pm
• $83,421 - $96,065 per annum (pro rata) plus superannuation (dependent on experience)
• Location:  Patterson Lakes Community Centre

Join our team as a Community Support Officer

Council-operated Community Centres and Hubs are vibrant, multi-purpose facilities that bring people together. Operated by the City of Kingston, our centres provide welcoming spaces where individuals and community groups can connect, learn, participate in recreational activities, celebrate special occasions, and access a range of co-located community services.

About this opportunity:

We are seeking a motivated and community-focused Community Support Officer to join our team. This is a dynamic, customer-facing role where no two days are the same. You will be responsible for delivering exceptional customer service, supporting community programs and events, and helping create safe, welcoming and inclusive spaces that encourage community connection and participation.

What You'll Deliver

• Provide a high standard of customer service to community members, hirers, visitors and stakeholders.
• Support the day-to-day operation of the community centre.
• Assist with the planning, coordination and delivery of community programs, events and activities.
• Build positive relationships with community groups, service providers and internal stakeholders.
• Contribute to maintaining safe, welcoming and well-presented facilities for all users.
• Undertake a range of administrative functions, including maintaining promotional collateral, preparing newsletters and activity guides, developing community communications, and ensuring information and resources are accurate, current and accessible.

Your Skills and Experience

• Demonstrated experience providing high-quality customer service in a community, local government or similar environment.
• Strong organisational skills with the ability to manage multiple priorities and maintain a high level of attention to detail.
• Experience coordinating events, programs or community activities.
• Well-developed written and verbal communication skills and the ability to build positive relationships with a diverse range of people.
• Proficiency in Microsoft Office applications and the ability to learn new systems.
• Post-secondary qualification in Community Development, Community Services, Community Sector Management or a related discipline (highly desirable).

The right candidate will be able to demonstrate the City of Kingston’s values of

We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.

How to Apply

To learn more about this role, please view the full Position Description on our Careers website

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button.

All applications must be submitted online through our careers portal.  Please note that we do not accept applications or inquiries from recruitment agencies

Enquiries

For any enquiries about the position, please contact Kirsten Palfery, Community Hubs Team Leader at Kirsten.palfery@kingston.vic.gov.au 

To be considered for this role, applicants must have the legal right to work in Australia.

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au

About Kingston 

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.

Benefits of Working at Kingston

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: 

• Learning and development opportunities through professional development programs
• Salary Packaging
• Career development opportunities,
• Discounted gym memberships
• Employee Assistance Programs (EAP)
• Social club events
• Free Onsite parking

For further information visit our website Join our team - City of Kingston

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.

We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.

Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.