Job Task Analysis - Library Officer

 Physical Health Assessment - Library Officer

• Join us in making a difference and strengthening community connections at Kingston Libraries
• Permanent part-time library officer (28hrs per week, plus weekend shifts)
• Customer service duties including circulation, reader development and digital literacy support in a busy and diverse public library service
• Library Band 4 from $76,383 pro-rata, plus superannuation
• Location:  Based at Parkdale, Clarinda and Westall libraries, but working across all 8 sites as required

About the team 

Kingston Libraries is part of the Arts, Events & Libraries department in the City of Kingston. The library service spans 80+ staff, 8 branches, 376 hours of weekly service delivery, a million annual loans, over 2,000 programs/events and 400,000 visitors annually.

Kingston Libraries operates eight public library branches, with major sites at Chelsea, Cheltenham, and Parkdale, and minor sites at Clarinda, Dingley Village, Highett, Patterson Lakes and Westall.

About the role

Council is seeking a positive and motivated part-time library officer to join the Kingston Libraries team. Working 28hrs per week on Mondays, Tuesdays, Wednesdays, and Fridays, with rostered weekend work in addition to this. This role is based in the Parkdale team and works at Parkdale, Clarinda and Westall libraries, plus other sites as required. Times and locations may alter according to service needs.

Your role is to:

• Represent Kingston Libraries as the face of our library service and perform customer service duties to meet and exceed the expectations of both customers and the team
• Perform a range of tasks that support customers and our community including circulation, reader development, digital literacy, collection maintenance and branch presentation.
• Actively promote and support services, events and programs across the library service
• Actively educate users on new and existing library facilities, collections, resources, technology and equipment
• Undertake a range of administrative tasks to ensure that the libraries operate efficiently 

Your Skills and Experience

• Demonstrated excellent customer service skills - experience of customer service in a library environment is an advantage
• Demonstrated skills to support reader development and digital literacy
• Confidence to use and explore a variety of technology in the library
• Well-developed interpersonal and communication skills
• Knowledge and experience of working in a team
• A positive, enthusiastic and resilient attitude for working with diverse customers and staff in a front-facing team environment
• Experience in supporting and delivering programs and events
• A tertiary qualification in any discipline – library certificates/diplomas highly regarded
• The ability to move between sites efficiently as required

The right candidate will be able to demonstrate the City of Kingston’s values of

We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together

Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application.

How to Apply 

If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button. All applications must be submitted online through our careers portal.  We look forward to hearing from you!

For any inquiries about the position, please contact Shelley Gasperino, Team Leader Library Customer Service, on 1300 135 668orlibrary@kingston.vic.gov.au 

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at peopleandculture@kingston.vic.gov.au

About Kingston 

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations. 

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.

Why you’ll love working for us? 

At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: 

• Learning and development opportunities through professional development programs
• Purchase leave options
• Career development opportunities,
• Study/development assistance
• Discounted gym memberships
• 16 weeks paid parental leave for both primary and partner carers
• Employee Assistance Programs (EAP)
• Social club events
• Close to Public transport
• Free Onsite parking

For further information visit our website Join our team - City of Kingston

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.

We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.

Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.